I visited the Brooklyn location last week. I think they are still doing a bit of training which would explain the amount of people behind the counter. In this case, too many cooks did not spoil the burger. It was as good as the one I had in Maryland. To be clear, this is a fast food burger and doesn’t hold any gourmet aspirations. Five Guys is on par with other, small chains that have a cult-like following. As Mitch mentions above, the fries are also awesome.