We’re all forced to work with internal applications that have lackluster user experiences. These applications are often vital to the operation of the organization, but aren’t thought of as the “core competency”. Therefore, they don’t tend to get much UX love, if any. This shouldn’t be the case.
Andrew Rajaram outlines 3 reasons you need UX when building internal digital products. This is a good place to start if you need to get some UX budget for an internal project.