This video showcases a US Postal Service system that was developed in the 90s; it’s still going strong:
It’s easy to find all sorts of problems with this system. Users need to undergo weeks of training (many of which won’t make the cut). It’s also not the most delightful UI to look at all day. However, one of the top comments on the video from a former user provides a different view:
…once you learn the rules, applying them becomes automatic and extremely fast. It’s a fun job for the right person.
So, while there’s plenty of room for improvement here, but it works pretty well. Something to remember for those of us charged with replacing and improving on these types of systems that were developed 20 or 30 years ago. Don’t assume it’s all terrible by judging the UI based on today’s standards, make sure the good parts aren’t missing from the new and improved system.
Alex Shakespeare’s Window to the World is a neat project. I really like the map based control panel where one can use a little air plane to select what location they want to visit. Check it out in the video below.
As if people need another reason to keep eyes affixed to their phone, Google now has a live view feature. I especially like the on screen safety message warning users to “…keep your phone down while you walk”.
I’m not sure how effective this sort of augmented reality display is if the phone isn’t held up. It seems like it might be even less safe to hold it at waist or chest level. Maybe it’s better to pull over when looking at your phone, even while walking.