Everybody ships their org charts.
Luke Wrobleski
Luke Wrobleski’s Mind the Gap presentation is a great reminder of what “customer-centric user experience” really means.
Category: IA/UX
Required Reading for Designers in Finance
In Doing enterprise financial data visualization after data journalism, Toph Tucker shares a ton of insights gained while working on financial software. These are great points to keep in mind whether you’re new to enterprise financial software, or have been working on it for years.
via Flowing Data
Augmented Walking
As if people need another reason to keep eyes affixed to their phone, Google now has a live view feature. I especially like the on screen safety message warning users to “…keep your phone down while you walk”.
photo from Citylab
I’m not sure how effective this sort of augmented reality display is if the phone isn’t held up. It seems like it might be even less safe to hold it at waist or chest level. Maybe it’s better to pull over when looking at your phone, even while walking.
via Citylab
“…are you on mute?”
Working on a voice app? Check out Dave Rupert’s Anthology of Mute Buttons in Voice Chat Apps and get an excellent overview of all the confusing ways the mute function is presented. Mute has existed for a long time, we all use it, but it is so hard to get right.
He really is on to something with the push to talk idea. That should really be the default for conference calls and group chats.
Top 10 Application-Design Mistakes
Nielsen Norman Group’s Top 10 Application-Design Mistakes is a good reminder of common pitfalls when creating complex applications. This is recommended reading for everyone (not just designers) working on these sorts of applications. As they point out, it’s challenging to get this right.
This one is going on the UX Bookshelf.