Nielsen User Research Methods Chart

There are a number of user research methods that can be employed–20, according to Nielsen Norman Group. Choosing the right one should be a function of the stage of the project and what one seeks to find out. When to Use Which User-Experience Research Methods gives a some guidance on choosing the right method or methods. They also include a brief description of the 20 user research methods at the end of the post.

Graphic by Nielsen Norman Group

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