Designswarm Thoughts: The Cargo Cult of Innovation: the toxic habits of corporate innovation
Given the importance of getting the right people on the team, it’s amazing how little some organizations prepare for interviews. If you think your interview process could use some work, Cap Watkins has some solid advice on crafting the interviews. His methods lead great interviews for both the team and the candidate.
Assessing Organizational UX Maturity
It’s easy to talk about putting the user at the center of an organization’s processes, but much harder ensure that the user experience is taken into consideration when decisions are made throughout the organization. It’s not unusual to hear about the need to “delight the user” at the same time the user experience of a product or service is being gutted to meet some corporate goal or ridiculous constraint.
The likelihood of providing a good user experience has a lot to do with an organization’s UX maturity. Those familiar with CMM, will notice some parallels to the Keikendo Maturity Model mentioned in the above article. Especially the fact that an organization can’t skip steps overnight:
Maturity progresses one level at a time…they won’t be able to skip ahead…
It’s worth taking a look at where your organization falls within this maturity model. It will likely show some areas where your UX team can help lead the organization to the next level.
I love this lego calendar created by vitamins design. Not only is it a great way to plan and manage a team’s work in the studio, but it’s synchronized with their electronic calendar–so they can all see it while traveling. Their video explains more about how the calendar works and the design process behind it.
Building UX Teams
Aarron Walter offers some great suggestions on building a UX team in the latest MailChimp newsletter.